Loading..

At Kancheepuram Vakula Silks, we value the trust you place in us and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online.

 

  1. Information We Collect

When you interact with our website or place an order, we may collect:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Order & Transaction Details: Products purchased, order history, and billing information.
  • Payment Information: Processed securely by our payment partners. We do not store sensitive financial details such as card numbers or banking credentials.
  • Technical Information: IP address, browser type, device information, and cookies.
  • Communication Data: Messages, feedback, or inquiries you send to us.

 

  1. How We Use Your Information

We use your data for:

  • Processing and delivering your orders.
  • Providing customer support and resolving issues.
  • Communicating order updates, promotions, and offers (if you opt-in).
  • Improving our website, services, and product range.
  • Ensuring compliance with legal obligations.

 

  1. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share limited details with:

  • Delivery and courier partners for fulfilling your orders.
  • Payment service providers for secure transaction processing.
  • Technology and support partners for website functionality and customer service.
  • Authorities if required by law.

 

  1. Cookies & Tracking

Our website uses cookies to:

  • Remember your preferences and shopping cart.
  • Enhance your browsing and shopping experience.
  • Collect analytics to improve website performance.

You can disable cookies in your browser, but some features may not function properly.

 

  1. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders and provide services.
  • Resolve disputes and provide customer support.
  • Meet legal, regulatory, and accounting requirements.

 

  1. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal data.
  • Opt-out of marketing communications at any time.
  • Request deletion of your personal information, subject to legal requirements.

 

  1. Security of Information

We implement strict physical, electronic, and managerial safeguards to protect your information against unauthorized access, alteration, disclosure, or misuse.

 

  1. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

 

  1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised date.

 

  1. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

Kancheepuram Vakula Silks
📍 Address: #7-1/1,Main Road, Madinaguda, Miyapur,Hyderabad,Telangana-500084.
📧 Email: kancheepuramvakulasilks@gmail.com
📞 Phone: 7396683966